The stock table (or list of items we carry) is managed as a huge list of about 15,000 items. Some items may have incorrect information, and the most annoying of those is incorrect pricing. If you are ringing up an item and having to correct the price (which means scanning and pressing tab to edit the item), you have the option of correcting the information for good in the stock table.
The only thing that can't be fixed is if an item regularly won't ring up using a barcode. In that case, you may want to review "Ringing up Items without a Barcode" so you can ring those items up more quickly.
To update a price, select File Maintenance from the Main Menu. From the next menu, select Stock Table. You will have to enter in the password a couple of times, and you will be given a warning about changing items in the stock table. In short, you don't want to edit items that you are ringing up, and it's best to edit items when the registers are not in use.
A pink screen will flash over while the stock table loads. Don't be concerned if it takes a while, you don't need to press anything. Once the stock table is loaded, you can use the menu at the bottom to Search for the item you wish to change. If it has a barcode, this is the way to go. You can also easily look up items using Vendor Stock # (Stihl part numbers) or even description.
Once you have found the item you wish to update, press Enter. Press enter until the amount under R Price is highlighted, and change it to the correct amount. Also change the amount of S Price. This is a "sale price" and we use the same amount for both options at Wood Saw.
All changes to the stock table are automatically saved, so you can press Esc until you are returned to the main menu. Test the item to make sure it brings up the correct price.
In order for your correction to be saved even if we have to replace the whole stock table (when there is a store-wide pricing update, for example), open the stock table spreadsheet from the desktop shortcut. Find your item and update the price there. Save and you're done!